CORPORATE RESPONSIBILITY REPORT 2009

68%
decrease in our accident frequency rate in the last five years.

Policies and actions

Employee wellbeing

Our policies and actions are designed to develop and support our employees, promoting flexibility for all, and recognising this is particularly important to those with parental and caring challenges.

We measure our success and take on board feedback through our Employee Opinion Survey (EOS). This was completed in March 2009 where we achieved an impressive increase of five points since last year and improved our scores against all questions.

Training and developing our people

Our programme includes:

  • Core business skills training, which develops broad learning in topics such as facilitation, influencing and IT skills
  • Management Essentials courses for all line managers, covering issues such as diversity and respect
  • The launch of online safety training, which will be extended across all sites this year and covers home working, driving and lone travel

Supporting employees to balance work and home life

Employee feedback has shown that we are making steady progress in this area with a three point increase in our Employee Opinion Survey. We have made a number of improvements this year by:

  • Investing heavily in mobile communications, video conferencing and file sharing technology. This reduces unnecessary travel, supports employees who work frequently in different locations and enables home working where appropriate.
  • Doubling the number of additional holiday days that can be selected from five to 10 via our benefits programme.
  • Increasing paternity leave to five paid days plus a weeks leave at statutory pay.

Rugby activity week

In October, the Rugby factory stopped production for a week to provide its 200 staff with a series of interactive training sessions. The activity week was designed to improve team working and raise awareness of good practice procedures and new health and safety legislation. Throughout the week, 91 people received fire extinguisher training, 118 people were trained in the principles of first line machine maintenance and the management team had refresher training on managing performance.

© 2009 Britvic plc